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The Jehovah Saints Church is rooted in a profound faith in Jesus Christ, committed to living out His teachings through love, compassion, and service. Our mission is to embody the principles of the Gospel by uplifting communities, supporting the needy, and fostering spiritual growth among believers. We strive to create an inclusive and nurturing environment where individuals can deepen their relationship with God and experience His transformative grace. Through acts of kindness and a shared. Faith and Mission Statement Hebrews 11:6 "But without faith it is impossible to please God: for he that cometh to God must believe that he is, and that he is a rewarder of them that diligently seek him." Michael Hopkins Founder, Visionary, CEO & Chief Archbishop. Jehovah Saints: Mission and Vision Statement At Jehovah Saints, we believe that every individual has inherent worth and dignity. Guided by our Christian values, we strive to be a force for good in the world, living out the teachings of the Holy Scriptures. Our foundation is built on the principles of support, empowerment, and progress, as we seek to inspire hope and create positive change in the lives of individuals and communities. Our Philosophy In today's complex world, we recognize the need for bold problem-solvers with diverse perspectives who are willing to take risks to foster meaningful change. Our mission is to inspire and support communities not only in the USA but across the globe. We believe that actions speak louder than words, and we are committed to putting our faith into action. As Scripture reminds us: "You, my brothers and sisters, were called to be free. But do not use your freedom to indulge the flesh; rather, serve one another humbly in love." (Galatians 5:13) "Faith by itself, if it is not accompanied by action, is dead." (James 2:14-17) We are dedicated to promoting justice, equality, and compassion, following the call in Micah 6:8 to act justly, love mercy, and walk humbly with God. Our Ministries and Focus Areas Jehovah Saints Our online ministry serves as a virtual space for spiritual growth, education, and community-building. Through this platform, we share the Gospel, provide biblical guidance, and connect believers worldwide. Jehovah Saints Homeless Shelters Focused on addressing homelessness, these shelters provide safety, support, and resources to individuals in need, inspired by the teachings of Matthew 25:35-40: "I was hungry and you gave me something to eat, I was thirsty and you gave me something to drink, I was a stranger and you invited me in." Jehovah Saints International Through our global efforts, we extend help and hope to communities worldwide, providing aid, resources, and spiritual support to those in need. Our Goals Establish Homeless Shelters Worldwide We are committed to creating shelters across the globe, offering not only a place to stay but also resources to empower individuals to rebuild their lives. Inspired by Matthew 25:35-40, we work tirelessly to care for "the least of these." Restore Bible Classes in Schools and Prevent School Shootings We advocate for the reintroduction of Bible classes in schools, believing that a foundation of faith, morality, and purpose can help guide young minds and prevent tragedies like school shootings. Rooted in Proverbs 22:6: "Train up a child in the way he should go, and when he is old he will not depart from it." End Abortion We defend the sanctity of life and work to end abortion through education, advocacy, and support for expectant mothers. Guided by Psalm 139:13-16, we affirm the value of all life: "For you created my inmost being; you knit me together in my mother’s womb." Prison Ministry We have plans to reach out to incarcerated individuals, offering spiritual guidance, support, and rehabilitation programs to help them find redemption and purpose. Our efforts are inspired by Romans 6:23: "For the wages of sin is death, but the gift of God is eternal life in Christ Jesus our Lord." Jehovah Saints is a 508(c)(1)(a) non-profit organization. What is a 508 c1a non-profit? 508 c1a non-profit is a special type of faith-based nonprofit recognized under the Internal Revenue Code. But what exactly is a 508(c)(1)(a) nonprofit organization? A 508(c)(1)(a) nonprofit is a religious, tax-exempt organization that operates as a church, ministry, or faith-based entity. Unlike traditional 501(c)(3) nonprofits, 508(c)(1)(a) organizations are automatically tax-exempt and do not need to apply for formal recognition from the IRS to receive this status. This classification is specifically designed for churches, their auxiliaries, and associations of churches, allowing them to focus on their religious mission without excessive government oversight. Key Features of a 508(c)(1)(a) Nonprofit Organization: Automatic Tax-Exempt Status These organizations are automatically considered tax-exempt under IRS rules and are not required to file for 501(c)(3) status. Faith-Based Mission They are established primarily for religious purposes, such as ministry, worship, and outreach. Freedom of Speech 508(c)(1)(a) organizations have more flexibility in engaging in political or social advocacy, as long as it aligns with their religious mission. Tax-Deductible Donations Contributions made to these organizations are tax-deductible for donors, just like with 501(c)(3) organizations. Why Choose a 508(c)(1)(a) Nonprofit? This structure is ideal for faith-based organizations like Jehovah Saints International because it allows the organization to: Focus on its religious mission without needing formal IRS approval. Engage in advocacy or political speech without the restrictions imposed on 501(c)(3) organizations. In summary, a 508(c)(1)(a) nonprofit organization is a powerful option for ministries and religious organizations seeking to serve their communities while maintaining their independence and fulfilling their faith-based mission. Jehovah Saints International embraces this unique structure to maximize its impact and focus on its global outreach efforts.

"Explore the Jehovah Saints PR Handbook, a guide to effective communication, promoting our mission, values, and faith-based initiatives with integrity and clarity." Public Relations Officer Handbook Jehovah Saints Global Outreach 508(c)(1)(a) Non-Profit Organization Table of Contents Introduction Mission and Vision of Jehovah Saints Global Outreach Overview of a 508(c)(1)(a) Non-Profit Organization Role and Responsibilities of the Public Relations Officer Key Skills and Qualities for Success Policies and Guidelines for Public Relations Representatives Communication and Media Strategies Fundraising and Community Engagement Collaboration with Internal and External Stakeholders Reporting and Accountability Ethical Standards and Code of Conduct Resources and Tools 1. Introduction Welcome to Jehovah Saints Global Outreach! As a Public Relations Officer, you are a vital part of our mission to serve the homeless, the poor, and persecuted communities around the world. This handbook has been created to guide you in your role, ensuring that you understand your responsibilities and operate in alignment with our mission, vision, and values as a 508(c)(1)(a) non-profit organization. 2. Mission and Vision of Jehovah Saints Global Outreach Mission: To glorify God by serving the homeless, offering hope through our shelters (Jehovah Saints), and supporting persecuted communities with dignity, compassion, and love. Vision: To create a world where every individual has access to shelter, support, and the opportunity to rebuild their lives, while spreading the message of God’s love and unity. 3. Overview of a 508(c)(1)(a) Non-Profit Organization Jehovah Saints Global Outreach operates as a 508(c)(1)(a) non-profit organization, which is a faith-based, tax-exempt entity. This designation allows us to serve communities in need while maintaining our religious and operational freedoms. Key Points: Faith-Based Focus: Our work is centered on Christian values and principles. Tax-Exempt Status: Donations to Jehovah Saints are tax-deductible, and we operate under the guidelines of a non-profit organization. Community Impact: We focus on providing tangible solutions, such as homeless shelters, and advocating for the persecuted. As a Public Relations Officer, you will play a key role in communicating our mission to the public and ensuring transparency in our operations. 4. Role and Responsibilities of the Public Relations Officer The Public Relations Officer (PRO) serves as the face and voice of Jehovah Saints Global Outreach. Your primary responsibility is to manage the organization’s public image and foster strong relationships with the media, donors, and the community. Core Responsibilities: Media Relations Develop and maintain relationships with journalists, news outlets, and influencers. Write and distribute press releases, articles, and newsletters. Coordinate media interviews and public appearances for organizational leaders. Public Communications Create and manage content for social media platforms and the organization’s website. Respond to inquiries from the public and media promptly and professionally. Develop and execute public awareness campaigns to promote Jehovah Saints initiatives. Fundraising Support Collaborate with the fundraising team to create compelling campaigns. Promote initiatives like "Square Foot of Hope" through social media, events, and media outreach. Engage donors by sharing success stories and the impact of their contributions. Event Management Organize and promote events such as fundraisers, community outreach programs, and awareness campaigns. Represent Jehovah Saints at public events, ensuring alignment with the organization’s mission and values. Advocacy and Awareness Highlight issues such as homelessness and Christian persecution through storytelling and data-driven campaigns. Advocate for the needs of the homeless and persecuted communities by building partnerships with other organizations and stakeholders. Internal Communication Collaborate with internal teams to ensure consistent messaging and branding. Provide regular updates to leadership on public relations activities and campaign progress. 5. Key Skills and Qualities for Success To excel as a Public Relations Officer, you should possess the following skills and qualities: Strong Communication Skills: Ability to write, speak, and present effectively. Creativity: Develop innovative campaigns and strategies to engage the public. Interpersonal Skills: Build and maintain relationships with media, donors, and stakeholders. Time Management: Handle multiple tasks and deadlines efficiently. Passion for the Mission: A deep commitment to serving others and spreading God’s love. Crisis Management: Ability to handle sensitive situations and respond to challenges with grace and professionalism. 6. Policies and Guidelines for Public Relations Representatives Maintain Transparency: Ensure all communications are truthful and align with the organization’s values. Respect Confidentiality: Protect sensitive information about donors, beneficiaries, and partners. Adhere to Branding Guidelines: Use approved logos, slogans, and messaging in all communications. Seek Approval: Obtain leadership approval for major public statements, press releases, and campaigns. Stay Professional: Represent the organization with integrity in all public interactions. 7. Communication and Media Strategies As a Public Relations Officer, your role involves crafting and delivering messages that resonate with the public. Best Practices: Use stories to highlight the impact of Jehovah Saints’ work. Focus on positive outcomes and the transformative power of faith. Leverage social media platforms (Facebook, Instagram, Twitter, LinkedIn) to reach diverse audiences. Monitor media coverage and respond promptly to any misinformation or negative publicity. 8. Fundraising and Community Engagement A key part of your role is to support fundraising efforts and engage the community. Tips for Success: Collaborate with the fundraising team to create impactful campaigns. Share stories of individuals who have benefited from Jehovah Saints’ services. Organize community events to raise awareness and build relationships. Encourage recurring donations by highlighting programs like "Square Foot of Hope." 9. Collaboration with Internal and External Stakeholders Your role requires you to work closely with both internal teams and external partners. Internal Teams: Coordinate with leadership, fundraising, and program teams to ensure consistent messaging. External Stakeholders: Build relationships with donors, media outlets, government agencies, and community leaders. 10. Reporting and Accountability As a Public Relations Officer, you are responsible for tracking and reporting the outcomes of your efforts. Maintain a record of media coverage, social media engagement, and campaign results. Provide regular updates to leadership on the progress of public relations initiatives. Use data to refine strategies and improve future campaigns. 11. Ethical Standards and Code of Conduct Jehovah Saints Global Outreach is committed to operating with integrity and honoring God in all that we do. As a Public Relations Officer, you are expected to: Uphold Christian values in all communications and interactions. Treat all individuals with dignity and respect, regardless of their background. Avoid conflicts of interest and disclose any potential issues to leadership. Follow all legal and ethical guidelines for non-profit organizations. 12. Resources and Tools To support you in your role, Jehovah Saints Global Outreach provides the following resources: Access to branding materials, templates, and guidelines. Training on public relations strategies and tools. A dedicated team to assist with media relations and campaign planning. Platforms for social media management and analytics. Conclusion As a Public Relations Officer for Jehovah Saints Global Outreach, you are a critical part of our mission to serve the homeless and persecuted. Your work will help amplify our message, build relationships, and inspire others to join us in creating a world where hope and dignity are restored. Thank you for your commitment to this role. Together, we will glorify God and transform lives through Jehovah Saints Global Outreach. For questions or additional support, please contact: Michael Hopkins Chief Executive Officer Jehovah Saints Global Outreach 205 W Business US Hwy 60 PMB 303 Dexter, MO 63841 [Click Here to Email] Phone: +1(573) 891-1933 USA

"Learn about Jehovah Saints WCAG 2.1 Level AA accessibility standards and how they ensure websites are inclusive for all users. Discover guidelines for creating accessible content, improving usability, and meeting compliance requirements." Accessibility Statement for Jehovah Saints At Jehovah Saints, we are committed to ensuring that our services, website, and ministry activities are accessible to all individuals, regardless of ability. We strive to create an inclusive experience that reflects our mission to share God's love and serve every member of our community. Our Commitment We believe that everyone should have equal access to our resources, both online and in-person. To achieve this, we actively work to ensure that our website, facilities, and programs meet or exceed accessibility standards. Website Accessibility Jehovah Saints is continuously improving the accessibility of our website to ensure it is user-friendly for individuals with disabilities. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our standard for digital accessibility. Some of the steps we take include: Providing text alternatives for non-text content (e.g., images, videos). Ensuring the website is navigable using a keyboard or assistive technologies. Using clear, consistent layouts and designs. Offering captions and transcripts for multimedia content. Testing our website regularly for accessibility improvements. If you experience any issues accessing our website or have suggestions for improvement, please contact us Click Here Feedback and Assistance We welcome your feedback on improving accessibility for Jehovah Saints. If you encounter barriers or need assistance with accessing our resources, please reach out to us. Your input helps us better serve our community and fulfill our mission. Contact Us: Email: Click Here to Contact Us Phone: +1 573-891-1933 Mailing Address: 205 W Business US Hwy 60 PMB 303, Dexter, MO 63841 Ongoing Efforts Accessibility is an ongoing process, and we are dedicated to continuous improvement. We regularly review our practices, train our staff, and seek guidance to ensure we meet the needs of all individuals. Thank you for being part of Jehovah Saints and helping us create an inclusive environment where everyone can grow in faith and fellowship. This statement reflects our dedication to serving God’s people with love, compassion, and dignity.

"Learn about the Jehovah Saints Event Policy, detailing guidelines and procedures to ensure faith-based events are organized with integrity, safety, and alignment with our mission." Jehovah Saints Event Policy At Jehovah Saints, all events are designed to glorify God, foster fellowship, and strengthen the faith of our congregation and community. This Event Policy ensures that all activities hosted or sponsored by Jehovah Saints align with our mission, values, and biblical principles while maintaining order, safety, and inclusivity. 1. Purpose of Events Events at Jehovah Saints are organized to: Promote spiritual growth and discipleship. Encourage fellowship and unity among members and the community. Serve as outreach opportunities to share the Gospel of Jesus Christ. Support community service and charitable initiatives. Celebrate milestones, holidays, and special occasions in a Christ-centered manner. 2. Types of Events Jehovah Saints organizes and hosts a variety of events, including but not limited to: Worship Services: Special services such as revivals, prayer meetings, and conferences. Educational Events: Bible studies, workshops, seminars, and youth programs. Fellowship Events: Church picnics, potlucks, holiday celebrations, and retreats. Community Outreach: Food drives, clothing donations, and evangelism events. Fundraisers: Events to raise funds for specific church projects or charitable causes. 3. Event Planning and Approval All events hosted by Jehovah Saints must be planned and approved according to the following guidelines: Event Proposal: All events must be proposed in writing to the church leadership or Event Planning Team. The proposal should include the event purpose, date, time, location, budget, and expected participants. Approval Process: Events must be approved by church leadership to ensure they align with the mission and values of Jehovah Saints. Approval is based on the availability of resources, scheduling, and alignment with the church calendar. Coordination: Once approved, the Event Planning Team will work with the event organizer(s) to finalize details, allocate resources, and promote the event. 4. Event Participation Inclusive Participation: All events are open to members of Jehovah Saints and, where appropriate, the wider community. Events should foster a welcoming and inclusive atmosphere, reflecting Christ’s love for all people. Registration: For certain events, participants may be required to register in advance. This ensures adequate planning for space, materials, and resources. Code of Conduct: All participants are expected to adhere to a Christ-like standard of behavior, showing respect, kindness, and consideration for others. Disruptive or inappropriate behavior will not be tolerated and may result in removal from the event. 5. Use of Church Facilities When events are held on church property, the following guidelines apply: Scheduling: Facility use must be scheduled in advance to avoid conflicts with other church activities. Setup and Cleanup: Event organizers are responsible for setup and cleanup, ensuring the space is left in its original condition. Damage: Any damage to church property must be reported immediately and may result in fees to cover repairs. Prohibited Activities: Activities that conflict with the mission and values of Jehovah Saints (e.g., alcohol consumption, inappropriate entertainment) are strictly prohibited. 6. Safety and Security Jehovah Saints prioritizes the safety and well-being of all event participants. Supervision: Adequate adult supervision is required for events involving children and youth. Emergency Preparedness: Event organizers must have a plan in place for emergencies (e.g., medical issues, fire, severe weather). Insurance: Certain events may require additional liability insurance, as determined by church leadership. 7. Financial Guidelines Budgeting: All events must operate within an approved budget. Organizers should submit a detailed budget proposal during the planning phase. Fundraising: Fundraising activities must be approved by church leadership and comply with the church’s financial policies. Reimbursements: Expenses incurred for church events may be reimbursed upon submission of receipts and prior approval. 8. Promotion and Communication Event Promotion: All event promotions (e.g., flyers, social media posts, announcements) must be approved by the church leadership or Communications Team. Promotions should clearly reflect the Christ-centered purpose of the event. Communication: Event details will be shared with the congregation through church announcements, newsletters, and digital platforms. 9. Cancellation and Rescheduling Events may be canceled or rescheduled due to unforeseen circumstances (e.g., inclement weather, emergencies). Organizers are responsible for promptly notifying participants and updating promotional materials in the event of a cancellation or change. 10. Biblical Foundation All events hosted by Jehovah Saints are guided by biblical principles: Colossians 3:17 (KJV): "And whatsoever ye do in word or deed, do all in the name of the Lord Jesus, giving thanks to God and the Father by him." Hebrews 10:24-25 (KJV): "And let us consider one another to provoke unto love and to good works: Not forsaking the assembling of ourselves together, as the manner of some is; but exhorting one another: and so much the more, as ye see the day approaching." 1 Corinthians 14:40 (KJV): "Let all things be done decently and in order." 11. Contact Information For questions or to propose an event, please contact: Jehovah Saints Event Planning Team 205 W Business US Hwy 60 PMB 303 Dexter, MO 63841 [Click Here to Contact Us] Phone: +1(573) 891-1933 USA By adhering to this Event Policy, Jehovah Saints ensures that all activities honor God, serve others, and strengthen the body of Christ. Thank you for your cooperation and commitment to making every event a blessing to our congregation and community.

"Explore the Jehovah Saints Policies and Procedures, providing clear guidelines and standards to ensure integrity, accountability, and alignment with our faith-based mission." Policies and Procedures Manual for Jehovah Saints Homeless Shelters 1. Introduction Purpose of the Manual The purpose of this manual is to provide clear and consistent policies and procedures for the operation of Jehovah Saints Homeless Shelters. This document serves as a guide for staff, volunteers, and clients to ensure the safety, dignity, and well-being of everyone involved. Mission, Vision, and Core Values Mission: To provide Christ-centered shelter, care, and support services to individuals and families experiencing homelessness, empowering them to achieve stability and self-sufficiency while restoring their dignity and hope through the love of God. Vision: To create a community where no one is left without shelter, and every individual has the opportunity to rebuild their life with dignity and purpose. Core Values: Compassion, Faith, Dignity, Empowerment, Collaboration. 2. Governance and Organizational Structure Leadership Roles and Responsibilities Executive Director: Oversees all operations, fundraising, and community outreach. Program Manager: Manages day-to-day shelter operations and supervises staff. Case Managers: Provide individualized support and resources to clients. Volunteer Coordinator: Recruits, trains, and schedules volunteers. Chain of Command All staff and volunteers must follow the chain of command for reporting issues or seeking guidance. Any concerns should first be addressed to the immediate supervisor, then escalated to the Program Manager or Executive Director as necessary. 3. Shelter Operations Admission Policies Clients must complete an intake process, including a brief interview and assessment. Admission is granted on a first-come, first-served basis, with priority given to families with children, the elderly, and individuals with disabilities. Clients must agree to abide by the shelter’s rules and policies. Client Rights and Responsibilities Rights: To be treated with dignity and respect. To receive safe and clean accommodations. To access available programs and services. Responsibilities: To follow all shelter rules and policies. To respect other clients, staff, and volunteers. To participate in case management or other required programs. House Rules Curfew is at 9:00 PM unless otherwise specified. Clients must maintain cleanliness in shared spaces and personal areas. Smoking is only permitted in designated outdoor areas. Weapons, drugs, alcohol, and illegal substances are strictly prohibited. 4. Programs and Services Emergency Shelter Services Clients are provided with safe sleeping accommodations, meals, and access to hygiene facilities. Separate sleeping areas are designated for men, women, and families. Case Management and Support Services Case managers work with clients to develop individualized action plans, including goals for housing, employment, and health. Support services include job training, financial literacy workshops, and referrals to mental health or addiction recovery programs. Faith-Based Programs Clients are invited to participate in Bible studies, prayer groups, and worship services. Participation is voluntary and open to all faiths. 5. Staff and Volunteer Policies Recruitment and Onboarding All staff and volunteers must complete an application, background check, and orientation session before beginning their roles. Code of Conduct Staff and volunteers must treat all clients, colleagues, and community members with respect and professionalism. Personal relationships with clients are prohibited to maintain professional boundaries. Confidentiality Policy All client information must be kept confidential and only shared with authorized personnel as needed. Safety and Security Guidelines Staff and volunteers must report any safety concerns or incidents immediately. Volunteers are not permitted to administer medical care unless trained and authorized. 6. Health and Safety Policies Hygiene and Sanitation All areas of the shelter must be cleaned and sanitized regularly. Clients are encouraged to maintain personal hygiene and have access to showers and hygiene supplies. Emergency Preparedness Staff and volunteers must be familiar with fire evacuation routes and procedures. Regular drills will be conducted to ensure preparedness for emergencies. Incident Reporting Any accidents, injuries, or incidents must be documented using the shelter’s Incident Report Form and submitted to the Program Manager. 7. Client Policies Drug and Alcohol Policy The shelter is a drug- and alcohol-free environment. Clients found in possession of or under the influence of drugs or alcohol will be asked to leave and referred to appropriate resources. Violence Prevention Violence, threats, or harassment of any kind will not be tolerated. Violators will be removed from the shelter and may face legal consequences. Grievance Procedures Clients who have complaints or concerns about shelter policies or treatment may submit a written grievance to the Program Manager. All grievances will be reviewed and addressed promptly. 8. Financial Policies Donations and Fundraising All donations must be documented and used in accordance with the shelter’s mission and budget. Fundraising activities must be approved by the Executive Director and comply with local regulations. Budgeting and Financial Management The shelter’s budget is overseen by the Executive Director and Board of Directors. All expenditures must be approved and documented. 9. Community Partnerships Collaboration with Churches and Organizations Jehovah Saints Homeless Shelters partners with local churches, businesses, and community organizations to provide resources, funding, and support services. Volunteer Engagement Volunteers are essential to the shelter’s operations. The Volunteer Coordinator ensures that all volunteers are trained, supported, and appreciated. 10. Acknowledgment and Agreement By signing below, I acknowledge that I have received, read, and understood the Policies and Procedures Manual for Jehovah Saints Homeless Shelters. I agree to abide by the policies and procedures outlined in this manual. Name: ___________________________________________ Signature: ________________________________________ Date: ____________________________________________ Conclusion This Policies and Procedures Manual is designed to ensure that Jehovah Saints Homeless Shelters operates with integrity, efficiency, and compassion. By following these guidelines, we can create a safe and supportive environment for everyone we serve, reflecting God’s love and grace in all that we do. If you have any questions or need clarification, please contact the Program Manager or Executive Director. Approved by: ________________________________ Jehovah Saints Homeless Shelters Date: ________________________

"Explore the Jehovah Saints Terms of Use, detailing the guidelines and conditions for accessing and using our faith-based services, resources, and website." Terms of Use and Conditions for Jehovah Saints Effective Date: 12/22/2024 Welcome to Jehovah Saints, which includes Jehovah's House of Saints Online Ministry, Jehovah Saints Homeless Shelters, and Jehovah Saints Global Outreach (collectively referred to as "Jehovah Saints"). These Terms of Use and Conditions ("Terms") govern your use of our websites, services, and any related content. By accessing or using our websites and services, you agree to these Terms. If you do not agree, please refrain from using our services. 1. Acceptance of Terms By accessing or using our websites, services, or any related content, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. 2. About Jehovah Saints Jehovah Saints is a faith-based nonprofit organization operating under 508(c)(1)(a) status. We provide spiritual resources, ministry services, homeless shelter programs, and global outreach initiatives. All donations made to Jehovah Saints are tax-deductible to the fullest extent allowed by law. 3. Use of Our Website and Services You agree to use our website and services for lawful purposes only and in accordance with these Terms. You are prohibited from: Using our website or services in any way that violates applicable laws or regulations. Attempting to gain unauthorized access to our systems, servers, or databases. Engaging in any activity that disrupts or interferes with the proper functioning of our website or services. Using our website or services for fraudulent, harmful, or malicious purposes. We reserve the right to terminate or restrict your access to our website or services if you violate these Terms or engage in inappropriate behavior. 4. Intellectual Property All content on our website, including but not limited to text, images, videos, logos, sermons, devotionals, and other materials, is the intellectual property of Jehovah Saints unless otherwise stated. You may not copy, reproduce, distribute, modify, or create derivative works from our content without prior written consent. You may share our content for personal, non-commercial purposes, provided you give proper attribution to Jehovah Saints and do not alter the content. 5. Donations and Tax-Deductibility Jehovah Saints is a 508(c)(1)(a) nonprofit organization, and all donations are tax-deductible to the fullest extent of the law. By making a donation, you acknowledge that: Donations are non-refundable unless required by law. Donation receipts will be provided for tax purposes. Donations will be used to support Jehovah Saints’ ministry, homeless shelters, and global outreach programs. For any questions about donations, please contact us: Jehovah Saints Global Outreach Headquarters 205 W Business US Hwy 60 PMB 303 Dexter, MO 63841 Phone: +1(573) 891-1933 USA 6. Privacy Policy Your use of our website and services is also governed by our Privacy Policy , which explains how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined in our Privacy Policy. 7. Disclaimers Jehovah Saints provides its website and services on an "as-is" and "as-available" basis. We make no warranties or representations about the accuracy, reliability, or completeness of the content on our website or the availability of our services. We disclaim all liability for: Errors, inaccuracies, or omissions in our content. Interruptions or delays in the availability of our website or services. Any damages resulting from the use of our website or services. Our website may include links to third-party websites. Jehovah Saints is not responsible for the content, policies, or practices of these external sites. 8. Limitation of Liability To the fullest extent permitted by law, Jehovah Saints shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services. This includes, but is not limited to, loss of data, revenue, or profits, or any unauthorized access to or use of your information. 9. User-Generated Content If you submit or post any content on our website (e.g., comments, prayer requests, testimonials), you grant Jehovah Saints a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content for ministry purposes. You agree not to post content that is: Offensive, defamatory, or harmful. In violation of any laws or regulations. Infringing on the intellectual property rights of others. Jehovah Saints reserves the right to remove any user-generated content that violates these Terms or is deemed inappropriate. 10. Code of Conduct We strive to create a safe and respectful environment for all users. By using our website or participating in any interactive features (e.g., forums, comments, or social media), you agree to: Be respectful and courteous to others. Avoid using hate speech, profanity, or discriminatory language. Refrain from spamming or posting irrelevant content. We reserve the right to moderate, delete, or restrict access to content or users who violate this Code of Conduct. 11. Changes to These Terms Jehovah Saints reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. 12. Governing Law These Terms are governed by the laws of the United States and the state in which Jehovah Saints is headquartered, without regard to its conflict of law principles. Any legal disputes shall be resolved in the courts located in that jurisdiction. 13. Indemnification You agree to indemnify and hold harmless Jehovah Saints, its affiliates, staff, volunteers, and partners from any claims, damages, or liabilities arising from your use of our website or services, your violation of these Terms, or your infringement of any third-party rights. 14. Termination Jehovah Saints reserves the right to terminate or suspend your access to our website or services at any time, for any reason, without prior notice. 15. Contact Information If you have any questions or concerns about these Terms, please contact us: Jehovah Saints Global Outreach Headquarters 205 W Business US Hwy 60 PMB 303 Dexter, MO 63841 Phone: +1(573) 891-1933 USA 16. Entire Agreement These Terms, along with our Privacy Policy and any other applicable policies, constitute the entire agreement between you and Jehovah Saints regarding your use of our website and services. Thank you for partnering with Jehovah Saints in our mission to serve others and share the love of Christ. "Let all that you do be done in love." — 1 Corinthians 16:14

"Experience the Jehovah Saints Future Temple, a groundbreaking fusion of faith and technology. A beacon of light and innovation, uniting spirituality, advanced design, and global worship in a sanctuary of eternal hope." VISION Future Jehovah Saints International Headquarters Image Loading... Unity in Worship: A Vision of Peace and Collaboration The Image and Its Meaning The image above is an AI-generated representation, intentionally designed to resemble a mosque with a cross on top, symbolizing the unity and shared foundations of the Abrahamic faiths: Christianity, Judaism, and Islam. It reflects the vision of Jehovah Saints to foster collaboration and mutual respect among these faiths, as we all worship the same God—the God of Abraham. Scripture Inspiration: “Have we not all one Father? Did not one God create us?” — Malachi 2:10 Shared Heritage: The God of Abraham Our vision is inspired by the shared ancestry of the Abrahamic religions: Judaism: The descendants of Abraham’s son Jacob. Islam: The descendants of Abraham’s son Ishmael. Christianity: Those who follow the teachings of Jesus Christ, who is rooted in the lineage of Abraham. These three faiths are intrinsically connected, all tracing their spiritual heritage back to Abraham, a man of great faith and obedience to God. Scripture Inspiration: “I will make you into a great nation, and I will bless you; I will make your name great, and you will be a blessing. I will bless those who bless you, and whoever curses you I will curse; and all peoples on earth will be blessed through you.” — Genesis 12:2-3 A Vision for Peace and Unity Jehovah Saints knows that Jews, Muslims, and Christians are brothers and sisters under God, and we are called to live in peace and harmony. Our vision is to reflect this unity in our actions and projects. By incorporating architectural elements of both mosques and churches, we aim to symbolize the shared values and aspirations of these faiths. Our ultimate goal is to foster peace on Earth while serving those in need, such as through our global homeless shelter initiatives. Scripture Inspiration: “Blessed are the peacemakers, for they will be called children of God.” — Matthew 5:9 The Call to Love Your Neighbor At the heart of our mission is the commandment to love and treat others as we would want to be treated. This principle is shared across Christianity, Judaism, and Islam and is the foundation of our work. Christianity: “Love your neighbor as yourself.” — Mark 12:31 Judaism: “You shall love your neighbor as yourself.” — Leviticus 19:18 Islam: “None of you truly believes until he loves for his brother what he loves for himself.” — Sahih Muslim 45 By treating everyone as our neighbor, regardless of faith or background, we aim to build bridges of understanding and compassion. Building Homeless Shelters: A Shared Mission Our work to build homeless shelters worldwide reflects our commitment to serving humanity and living out the values of our faith. This mission transcends religious boundaries and focuses on the shared call to care for the vulnerable and uplift the downtrodden. Scripture Inspiration: “If there is a poor man among your brothers in any of the towns of the land that the Lord your God is giving you, do not be hardhearted or tightfisted toward your poor brother. Rather, be openhanded and freely lend him whatever he needs.” — Deuteronomy 15:7-8 Our Goal: Peace and Compassion Our goal is simple yet profound: Promote Unity: Recognize the shared heritage and values of the Abrahamic faiths. Seek Peace: Work toward harmony among all people, regardless of their faith. Serve Others: Love and care for our neighbors as ourselves, fulfilling the command of God. Scripture Inspiration: “How good and pleasant it is when God’s people live together in unity!” — Psalm 133:1 We invite you to join us in this mission of unity, peace, and service. Whether through prayer, donations, or active participation, you can be part of this vision to create a world where faith unites rather than divides, and where love and compassion are extended to all. Scripture Inspiration: “Let us not love with words or speech but with actions and in truth.” — 1 John 3:18 Reading Script Above 00:00 / 04:21 "Give Hope"

"Learn about Jehovah Saints' Whistleblower Policy, ensuring transparency, accountability, and protection for those reporting unethical or improper activities within our organization." Whistleblower Policy For Jehovah's HOUSE of Saints, Jehovah Saints Homeless Shelters, and Jehovah Saints Global Outreach. Purpose Jehovah's HOUSE of Saints, Jehovah Saints Homeless Shelters, and Jehovah Saints Global Outreach (collectively referred to as "Jehovah Saints") are committed to maintaining the highest standards of integrity, transparency, and accountability in all aspects of operations. This Whistleblower Policy is designed to provide a safe and confidential process for employees, volunteers, residents, donors, and other stakeholders to report concerns about unethical, illegal, or improper activities without fear of retaliation. Scope This policy applies to all employees, volunteers, board members, residents, contractors, and other stakeholders involved in any of the programs or activities of Jehovah Saints. It covers concerns related to, but not limited to: Fraud, theft, or financial misconduct. Violations of laws, regulations, or organizational policies. Harassment, discrimination, or abuse of any kind. Unsafe practices or endangerment of health and safety. Mismanagement or misuse of funds, donations, or resources. Conflicts of interest or unethical behavior. Any other conduct that could harm the reputation or mission of Jehovah Saints. Reporting a Concern Anyone who becomes aware of or suspects unethical, illegal, or improper behavior within Jehovah Saints is encouraged to report their concerns promptly. Reports can be made in the following ways: Direct Reporting: Speak directly with your immediate supervisor or manager. If the concern involves the supervisor or manager, or if you are uncomfortable reporting to them, escalate the matter to the next level of leadership or the designated Whistleblower Officer. Confidential Reporting: Submit a written report to the designated Whistleblower Officer or the Board of Directors. Use the confidential email address: [Click Here to Contact Us] Call the confidential hotline: +1 573-891-1933. Anonymous Reporting: Concerns may also be reported anonymously through an anonymous reporting tool or by submitting a written report without identifying yourself. While anonymity will be respected, providing contact information may help facilitate a more thorough investigation. Handling Reports All reports will be taken seriously and handled promptly, thoroughly, and confidentially. The process for handling reports is as follows: Acknowledgement: The Whistleblower Officer or designated recipient will acknowledge receipt of the report within five (5) business days, if contact information is provided. Investigation: A fair and impartial investigation will be conducted to determine the validity of the concern. The investigation may involve interviews, document reviews, or consultation with legal or financial experts, as necessary. Outcome and Resolution: If the investigation confirms misconduct, appropriate corrective action will be taken, which may include disciplinary measures, policy changes, or legal action. The whistleblower will be informed of the resolution, where possible and appropriate, while maintaining confidentiality. Protection Against Retaliation Jehovah Saints strictly prohibits retaliation against anyone who, in good faith, reports a concern, participates in an investigation, or refuses to engage in misconduct. Retaliation may include, but is not limited to: Termination, demotion, or suspension. Harassment, intimidation, or threats. Any other adverse action affecting the whistleblower’s role or standing. Anyone found to have engaged in retaliation will face disciplinary action, up to and including termination of employment or removal from their role. False Reporting While Jehovah Saints encourages the reporting of genuine concerns, malicious or knowingly false accusations will not be tolerated. Individuals who make false reports with the intent to harm others may face disciplinary action. Confidentiality Jehovah Saints is committed to maintaining the confidentiality of whistleblowers and the details of their reports to the fullest extent possible, consistent with the need to conduct a thorough investigation and comply with legal obligations. Whistleblower Officer Contact Information For questions or to report concerns, please contact: Whistleblower Officer Michael Hopkins Chief Executive Officer 205 W Business US Hwy 60 PMB 303 Dexter, MO 63841 [Click Here to Email Us] +1 573-891-1933 Policy Review This Whistleblower Policy will be reviewed annually by the Board of Directors to ensure it remains effective and aligned with best practices and legal requirements. Approved by: Michael Hopkins Chief Executive Officer Date: 12/28/2024

Discover the teachings of Islam with a free Quran. Access the holy text and explore its profound wisdom, guidance, and spiritual insights. Start your journey of faith and understanding today. Discover the Teachings of Islam: Get Your Free Quran Today In a world where understanding and mutual respect are more important than ever, exploring different religious texts can provide profound insights into the values and beliefs that shape cultures. For those interested in learning about Islam, obtaining a free Quran can be a transformative experience. The Quran: A Source of Wisdom and Guidance The Quran, the holy book of Islam, is revered by Muslims worldwide as the ultimate source of divine guidance. It contains the teachings of Prophet Muhammad and the core principles of the Islamic faith, offering profound wisdom, ethical guidelines, and spiritual insight. Keywords: Free Quran, holy book of Islam, Islamic faith, teachings of Prophet Muhammad, divine guidance, spiritual insight. Why Read the Quran? Understanding Islam: The Quran is the foundational text of Islam, providing a comprehensive understanding of the religion’s beliefs, practices, and values. Reading it offers a direct glimpse into the faith followed by over a billion people around the globe. Keywords: understanding Islam, beliefs, practices, values, billion followers, global faith. Spiritual Growth: The Quran’s verses are filled with teachings that inspire reflection, contemplation, and spiritual growth. It addresses various aspects of life, from personal conduct to social justice, encouraging readers to strive for moral excellence. Keywords: spiritual growth, reflection, contemplation, moral excellence, personal conduct, social justice. Cultural Appreciation: By reading the Quran, individuals can gain a deeper appreciation of Islamic culture and its contributions to art, science, and philosophy throughout history. It’s a way to bridge cultural gaps and foster mutual respect and understanding. Keywords: cultural appreciation, Islamic culture, art, science, philosophy, history, mutual respect, understanding. How to Obtain a Free Quran Several organizations and initiatives provide free copies of the Quran to those interested in learning more about Islam. These efforts aim to promote education and foster a deeper understanding of the Islamic faith. Online Platforms: Many websites offer free downloads of the Quran in various formats, including PDF and audio. Websites like QuranProject.org and Quran.com provide access to the Quran in multiple languages, ensuring that everyone can find a version that suits them. Keywords: free Quran download, Quran PDF, Quran audio, multiple languages, online platforms. Local Mosques and Islamic Centers: Visiting a local mosque or Islamic center is another excellent way to obtain a free Quran. Many of these institutions have copies available for distribution and can offer additional resources, such as study groups and introductory classes. Keywords: local mosques, Islamic centers, free Quran distribution, study groups, introductory classes. Non-Profit Organizations: Various non-profit organizations are dedicated to providing free Qurans to individuals worldwide. These organizations often have outreach programs to ensure that anyone interested in learning about Islam has access to its holy text. Keywords: non-profit organizations, free Qurans, worldwide distribution, outreach programs. Conclusion Obtaining a free Quran is a meaningful step towards understanding Islam and its teachings. Whether you’re seeking spiritual growth, cultural appreciation, or simply a deeper knowledge of the Islamic faith, reading the Quran can offer valuable insights and guidance. Keywords: free Quran, understanding Islam, spiritual growth, cultural appreciation, Islamic faith, divine guidance. Take the opportunity to explore the wisdom of the Quran and enrich your understanding of one of the world’s major religions. Start your journey today by obtaining a free Quran and discovering the profound messages it holds.

"Discover our Statement of Faith, outlining our core beliefs, values, and commitment to living out the teachings of Jesus Christ as the foundation of our faith and mission." Jehovah Saints Statement of Faith for Jehovah Saints Effective Date: 12/22/2024 At Jehovah Saints, we are a Christ-centered, Bible-based organization committed to sharing the Gospel, serving others, and living out the teachings of Jesus Christ. Our Statement of Faith outlines the core beliefs that guide our ministry, outreach, and community engagement. As followers of Christ, we affirm the following truths: 1. The Bible We believe that the Bible is the inspired, infallible, and authoritative Word of God. It is the ultimate source of truth and guidance for faith and practice. (2 Timothy 3:16-17, Psalm 119:105) 2. The SEP Trinity Jehovah, Jesus, and the Holy Spirit. The term "SEP" signifies "separated," yet all three—Jehovah, Jesus, and the Holy Spirit—work together as One. This unity mirrors the sacred bond of marriage, as described in Genesis 2:24: "For this reason a man shall leave his father and his mother and be joined to his wife; and they shall become one flesh." Though two individuals do not become one person, they work together as one—just as the SEP Trinity does. 3. God the Father We believe in God the Father, the Creator of heaven and earth, who is sovereign, holy, and loving. He desires a personal relationship with all His children and is the source of all life and goodness. (Genesis 1:1, Isaiah 64:8, John 3:16) 4. Jesus Christ We believe in Jesus Christ as the Son of God. He was born of a virgin, lived a sinless life, performed miracles, and taught with divine authority. He died on the cross as the perfect sacrifice for our sins, was buried, and rose again on the third day. He ascended to heaven, where He intercedes for us, and He will return in glory to establish His kingdom. (John 1:1-14, Philippians 2:5-11, 1 Corinthians 15:3-4). 5. The Holy Spirit We believe in the Holy Spirit, who is the presence of God in the world today. The Holy Spirit convicts the world of sin, righteousness, and judgment, regenerates the believer, and empowers us to live holy and faithful lives. The Spirit provides spiritual gifts for the building up of the church. (John 14:26, Acts 1:8, Galatians 5:22-23) 6. Salvation Jesus said, “Unless you repent, you will perish.” Luke 13:5 We believe that salvation is a gift of God, a gift you accept after you repent. It is not earned by good works but is given freely to those who repent of their sins and trust in Jesus as their Savior and Lord. Through His death and resurrection, we are reconciled to God, forgiven of our sins, and granted eternal life. (Ephesians 2:8-9, Romans 10:9-10, John 3:16) 7. The Church We believe that the Church is the body of Christ, composed of all believers who have placed their faith in Jesus Christ. The Church exists to glorify God, share the Gospel, disciple believers, and serve others in love. We are called to unity, fellowship, and mutual encouragement as we live out our faith together. (Matthew 28:19-20, Ephesians 4:4-6, Hebrews 10:24-25) God Does Not Dwell in Temples Made by Hands 1 Corinthians 3:16 "Know ye not that ye are the temple of God, and that the Spirit of God dwelleth in you?" You Are the Temple of God Acts 17:24-25 "God...dwelleth not in temples made with hands" 8. Baptism and Communion Understanding Water Baptism 1. Purpose of Water Baptism Water baptism serves as a public declaration of faith and obedience to Christ. It symbolizes the believer's identification with the death, burial, and resurrection of Jesus. 2. Building Faith While water baptism is an important step in the believer's journey, it is primarily a reflection of the faith that already exists in the heart. It helps to strengthen and affirm one's faith within the community of believers. 3. Not a Requirement for Salvation The Bible clearly teaches that salvation comes through faith in Jesus Christ, not through the act of baptism itself. Relevant Scriptures John 3:16: "For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life." Ephesians 2:8-9: "For it is by grace you have been saved, through faith—and this is not from yourselves, it is the gift of God—not by works, so that no one can boast." Acts 16:31: "They replied, 'Believe in the Lord Jesus, and you will be saved—you and your household.'" Romans 10:9: "If you declare with your mouth, 'Jesus is Lord,' and believe in your heart that God raised him from the dead, you will be saved." Water baptism is a significant act of obedience that follows an individual's faith in Christ, but it is not a prerequisite for salvation. The essence of eternal life lies in believing in Jesus and accepting Him as Lord and Savior. 9. The Sanctity of Life We believe that all human life is sacred and created in the image of God, from conception to natural death. We are called to protect and honor the dignity of every person. (Genesis 1:27, Psalm 139:13-16) 10. Marriage and Family We believe that marriage is a sacred covenant instituted by God, uniting one man and woman, or women in a lifelong commitment. The family is the foundation of society, and we are called to nurture and strengthen it according to biblical principles. (Genesis 2:24, Ephesians 5:22-33, Matthew 19:4-6) 11. The Great Commission We believe in the Great Commission, which calls all believers to share the Gospel and make disciples of all nations. We are committed to proclaiming the message of salvation and serving as Christ’s ambassadors in a broken world. (Matthew 28:18-20, 2 Corinthians 5:20) 12. The Return of Christ We believe in the visible, personal, and glorious return of Jesus Christ. He will establish His eternal kingdom, judge the living and the dead, and bring ultimate justice and restoration to the world. (Acts 1:11, Revelation 22:12-13, 1 Thessalonians 4:16-17) 13. Eternal Destiny We believe in the resurrection of both the saved and the lost. Those who place their faith in Jesus Christ will spend eternity in the presence of God in heaven, while those who reject Him will face eternal separation from God in hell. (John 5:28-29, Revelation 20:11-15, Matthew 25:46) 14. Spiritual Growth and Holiness We believe that believers are called to grow in their faith through prayer, worship, studying God’s Word, and living in obedience to His commands. The Holy Spirit works within us to transform our hearts and minds, enabling us to live holy and Christlike lives. (Romans 12:1-2, Galatians 2:20, 1 Peter 1:15-16) Commitment to Our Faith Jehovah Saints is dedicated to living out these beliefs in every aspect of our ministry and community outreach. We invite all who share our faith to join us in worship, fellowship, and service as we work together to glorify God and advance His kingdom. "For we are His workmanship, created in Christ Jesus for good works, which God prepared beforehand, that we should walk in them." (Ephesians 2:10) Jehovah Saints Leadership Team Jehovah Saints Headquarters 205 W Business US Hwy 60 PMB 303 Dexter, MO 63841 [Click Here to Contact Us] Phone: +1(573) 891-1933 USA

"Discover the leadership of Jehovah Saints Churches worldwide, led by Chief Archbishop Michael Hopkins. Learn about the biblical symbolism of the purple stole worn by Archbishops and their sacred roles in the Church." Chief Archbishop Michael Hopkins Head of All Jehovah Saints Temples Worldwide Pictured above is Chief Archbishop Michael Hopkins, the spiritual leader and head of all Jehovah Saints Temples globally. Archbishop Hopkins is adorned with a black stole , a symbol of leadership and authority, much like the black robe worn by a judge. This signifies his role as a spiritual guide and overseer of the Church. The Role of the Archbishops Under Chief Archbishop Michael Hopkins are the Archbishops of each country where Jehovah Saints Churches are located. These Archbishops wear a purple stole, a color rich in biblical symbolism and meaning. Purple’s Meaning in the Bible Royalty: Representing kingship and the majesty of God. John 19:2-3, Judges 8:26 Wealth: Indicating prosperity and high status. Luke 16:19 Holiness: Used in the Tabernacle and priestly garments. Exodus 26:1 , Exodus 28:5-6 Authority: Symbolizing power and dominion, both earthly and spiritual. Revelation 17:4 Purple serves as a reminder of God’s sovereignty, the majesty of Christ as King, and the sacredness of His work in the world. Appointed Archbishops: Chief Archbishop: Michael Hopkins Pictured Above Country: USA Phone: +1 573-891-1933 Email: mykulscom@gmail.com Archbishop Amin Gill Pictured Above Country: Pakistan Phone: +923015715844 Email: amingill786@gmail.com Archbishop Victor Odhiambo Pictured Above Country: Kenya WhatsApp +254720903016 Email: Bethelkenyaa@gmail.com Archbishop Samuel Ongong'a Country: Tanzania WhatsApp +255 766 277 876 Email: ongongasamuel@gmail.com Archbishop Andrew Bibah Country: Ghana WhatsApp +233556775714 Email: hopethroughchristm@gmail.com Archbishop Nathaniel Gbah Country: Liberia WhatsApp +231778037934 Email: wondergbah@gmail.com Archbishop Krupavaram Tatapudi Country: India WhatsApp 918790241432 Email: rajukumartatapudi@gmail.com Archbishop Emmanuel (A.V.) Fomba Country: Sierra Leone WhatsApp +232 31531734 Email: emmanuelfomba@gmail.com Archbishop Daniel Deng Bol Country South Sudan WhatsApp +211921163669 Email: dengatoc@gmail.com Archbishop Victor K Phiri Country: Malawi WhatsApp: +265(0)999101050 Email: victorphr1@gmail.com Archbishop DIPALIRANI DAS Country: Bangladesh Phone Number:+8801602650332 Email: dipaliranidas0179@gmail.com

"Review the Grievance Policy of Jehovah Saints Homeless Shelters, outlining a fair and confidential process for addressing concerns and resolving disputes effectively." Grievance Policy For Jehovah Saints Homeless Shelters Purpose Jehovah Saints Homeless Shelters are committed to creating a safe, respectful, and supportive environment for all guests, staff, and volunteers. This Grievance Policy provides a structured process for addressing concerns, complaints, or disputes in a fair, transparent, and timely manner. Scope This policy applies to all individuals involved with Jehovah Saints Homeless Shelters, including guests, staff, volunteers, and visitors. Policy Statement Jehovah Saints Homeless Shelters encourage open communication and strive to resolve grievances promptly and equitably. All grievances will be taken seriously, investigated thoroughly, and handled with confidentiality and respect. Definition of a Grievance A grievance is any concern, complaint, or issue raised by an individual regarding: Violations of shelter policies or rules. Harassment, discrimination, or mistreatment. Unsafe or unsanitary conditions. Disputes with staff, volunteers, or other guests. Any other matter that negatively impacts the individual’s experience at the shelter. Grievance Procedure Step 1: Informal Resolution Individuals are encouraged to address concerns directly with the person(s) involved, if they feel safe and comfortable doing so. If the issue cannot be resolved informally, or if the individual is uncomfortable addressing it directly, they may proceed to Step 2. Step 2: Filing a Formal Grievance Submission: Submit a formal grievance in writing using the shelter’s Grievance Form (available at the front desk or from staff). Include details such as the nature of the grievance, date and time of the incident, individuals involved, and any supporting evidence. Submission Options: Hand the completed form to a staff member or place it in the designated grievance box. Alternatively, grievances can be submitted via email or other approved methods. Step 3: Review and Investigation Acknowledgment: The grievance will be acknowledged within 48 hours of submission. Investigation: Shelter management or a designated grievance officer will investigate the matter thoroughly. This may include interviews with the complainant, witnesses, and the person(s) involved, as well as a review of relevant documentation. Confidentiality: All grievances will be handled with confidentiality, and information will only be shared on a need-to-know basis. Step 4: Resolution and Response Decision: A written decision will be provided to the complainant within 7 business days of the grievance being submitted, unless additional time is required for a thorough investigation. The decision will include findings, actions to be taken (if any), and steps to prevent similar issues in the future. Appeal: If the complainant is not satisfied with the resolution, they may submit an appeal in writing to the shelter director within 5 business days of receiving the decision. The appeal will be reviewed, and a final decision will be provided within 10 business days. Prohibition of Retaliation Jehovah Saints Homeless Shelters strictly prohibit retaliation against any individual who files a grievance in good faith. Retaliation may result in disciplinary action, up to and including termination of shelter privileges for guests or employment for staff. False or Malicious Complaints Filing false or malicious grievances is a serious offense and may result in consequences, including suspension of shelter privileges or other disciplinary actions. Record-Keeping All grievances, investigations, and resolutions will be documented and securely stored for a minimum of 12 months, ensuring compliance with confidentiality policies. Policy Review This Grievance Policy will be reviewed annually to ensure it remains effective, fair, and aligned with best practices and legal requirements. Jehovah Saints Homeless Shelters are committed to addressing grievances in a fair and respectful manner, fostering a safe and supportive environment for everyone.